Nov 12, 2025Unidentified
Out of paper towels and none under sink. Asked for cleaner to bring some. Both pillows need to be replaced. One without pillow protector has blood stain that shown through pillow case. I was able to use protector from other pillow. Other pillow is the one with huge pink stain I thought was replaced long time ago. It had an extra pillow case covering the pink stain so I was able to use the protector to cover the blood on the other pillow. There are plenty of pillows, protectors and cases at storage. Spot on quilt left visible to guest. Other side of quilt not much better. I treated spot to make less visible. Cleaner to return to vacuum bedroom floor as it was missed. Cleaner needs to also return to re-clean tub of grim & soap residue from around top. Cleaner must return to address several issues.
Nov 7, 2025Unidentified
Not enough towels ect!!!! No hand, only 2 wash and 3 towel. Where did they all go???
Oct 22, 2025Nikia
Stain on flat sheet that I was able to rub out thankfully. Toilet base was dirty. Dirty kitchen countertop next to stove/keurig.
Sep 30, 2025Rachel
One of the pillows had a series pink stain on it, which shown through the pillowcase. There was no pillow protector on this pillow. I had to scramble to make it work because the one pillow with the rollaway was not adequate for the king size bed. I wrapped the stained pillow in the pillowcase then the roll away pillow protector, which hides the stain then in a new pillowcase. Cleaners will need to bring a pillow protector and pillowcase for the rollaway bed pillow and replace this stained pillow on the king bed.